Order Cancellation Policy

Customers may request cancellation before an order has been dispatched.

Once an order has been shipped, it cannot be cancelled.

If you wish to cancel an order, please contact us immediately using the same phone number or email used to place the order.

If payment has already been received and the order has not yet shipped, your refund will be processed within 7–10 business days.

Repeated order cancellations without a valid reason may result in future Cash on Delivery orders being declined.